Warranty

 
 

 

Dear Customer
We very much appreciate your support on our products!
To protect your own rights and interests, please read the following terms carefully:
All parts we supplied enjoy 12-month warranty to assure you a stable performance and if you find any defective ones during the warranty, please feel free to contact us for return/exchange or refund.


 

SCOPE OF WARRANTY

1. Report us for solution within 7 days since receipt of goods, conditions under warranty are as follows: package damage, incorrect amount and unmatched items.
2. Report us for solution after 7 days since receipt of goods but within warranty period, conditions under warranty are follows: unartificial outlook defect and unartificial function defect.

Warm reminded:
To avoid man-made damage in the process of using thus made it out of warranty scope, please test all the products before installation.
 

PRODUCTS OUT OF WARRANTY RANGE ARE AS FOLLOWS

● Out of warranty period since the acceptance time;
● Have no COOPERAT Stamp on it;
● Man-made damage to products, such as flex cable damage, scratches, glass lens breakage, bezel frame damage, water damage, etc. as the following pictures show.

 
Flex Cable Damage
 
LCD Scratches
 
Glass Damage
 
Bezel Damage
 
Water Damage
 
LCD Damage